Terms and Conditions for your digital training course

These terms and conditions should be read and accepted by you prior to your purchase. You accept that by purchasing any of the Sitelynx Training Services, you agree to be bound by these terms and conditions.

Definitions“Agreement” means the contract you have entered into by purchasing the services to which these terms and conditions apply.”Contract” the written agreement between Sitelynx Ltd and you of a confirmed booking”Contract Start Date” means the date this contract is formed.”Course” means the whole Training course which is provided to you by Sitelynx Ltd.”Sitelynx” refers to Sitelynx Ltd.”Services” means the facilities, course materials and support offered to you as part of your training Course.”Trade Marks” means all names, marks and logos from time to time owned by or registered in Sitelynx's name including without limitation “Sitelynx Training”, or those of Sitelynx's partners.”Website” means Sitelynx.com or any other website Sitelynx may designate. “You”/”Yourself” means the person/company who has purchased the services.

Formation of contractThe Contract Start Date is defined as the day on which you indicate your acceptance of the Training Services on offer to you. By completing the booking process you are acknowledging acceptance of the terms and conditions.Subject to the “Your right to cancel or transfer” clause below, this Agreement can not be cancelled. 

Your right to cancel or transferYou have the right to cancel this Agreement without any liability within 7 days of date of Agreement provided that Services have not commenced and are not due to commence in this period. Cancellation and/or transfer fees below shall apply to cancellation or re-scheduling of any course by you unless the exceptions stated below apply.

Individual delegate cancellation charges for public training courses

Booking confirmed



30 to 15 work days before course start date



14 to 8 work days before course start date



7 to 0 work days before course start date



If you are unable to attend please contact us as soon as possible and we may substitute delegates with written notification

Private/ team or bespoke training, cancellation charges.

If your requested training program requires a tailoring element to make it bespoke for your business, the time taken for this tailoring work will be 100% chargeable immediately. If you or your business cancel the course for any reason.

Team Delegate cancelation fees are in the table below:

Booking confirmed



30 Days or fewer before Course start date / Sitelynx Ltd

50% of total Fees

100% of total Fees

31 Days or more before Course start date / Sitelynx Ltd



Partial completion of a course

If you have attended part 1 of a course, the remaining parts of the course can not be refunded or transferred to a 3rd party. Your certificate will be withheld until the remain parts are attended and completed.

Travel and accommodation costs

All training courses are online. Sitelynx Ltd accepts no liability for travel or accommodation costs incurred by a course delegate. 

Cancellation of courses

Sitelynx Ltd reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date. Sitelynx Ltd is not liable for any expenses incurred as all courses are online. 


Sitelynx may terminate the provision of any part of the services or restrict your access to services without any prior notice to you where (by way of example and without limitation):1 .There is a regulatory or statutory change limiting Sitelynx's ability to provide the services;2 .Any event beyond Sitelynx's reasonable control prevents Sitelynx from continuing to provide the services. Sitelynx will use Sitelynx's reasonable endeavor to find a solution by which Sitelynx's obligations under this agreement may be performed despite the event in question.


Payment is due upon receipt of invoice, funds must have cleared 14 days after receipt of your invoice or 14 days prior to your first course date; whichever falls first. Failure to receive the course fees in adherence to these terms means that Sitelynx Ltd reserves the right to refuse access to the Course.

Bookings made within 14 days of the course delivery date may only be paid via credit card. Sitelynx reserves the right to make exceptions to this rule by prior agreement.

If you choose to pay by credit card or debit card, payment will be taken securely through the Website. All credit or debit card information you provide is encrypted using the latest Secure Socket Layer (SSL) technology, ensuring your credit or debit card details are safe and secure. The Website also meets the requirements of the Payment Card Industry Data Security Standard (PCI) which was created to ensure organisations that process card payments prevent fraud.

Training Course Fees

The prices quoted on this site are correct at the date of publication and for 30 days thereafter. Sitelynx Ltd reserves the right to adjust these prices outside this period.

Services updates

Sitelynx reserve the right to amend, substitute, modify and improve the content and format of any service (in whole or part) or to substitute and modify the service required from time to time to form a Course in the light of Sitelynx's industry experience or ongoing improvements in its service to you.

Acceptable use policy

You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any material uploaded or distributed or stored by you does not infringe the rights of others.

Code of conduct

You shall use the services strictly in accordance with these terms and conditions and shall not misuse the services. You shall comply with all reasonable instructions or directions given by Sitelynx in respect of the services.

In accessing the services you agree not to:

1. reproduce or redistribute the content (other than as allowed under these terms and conditions), modify or in any way commercially exploit any of the content;

2. remove the copyright or trademark notice(s) from any copies of the training course content;

3. create a database by systematically downloading and storing all and any of the content;

4. make any commercial or business use of the services or resell or commercially benefit from any part or aspect of the services;

Limitation of liability

Sitelynx will only be liable for losses which are foreseeable to both you and to Sitelynx as a consequence of Sitelynx breaching these terms of sale and caused by Sitelynx's own negligence. Sitelynx will not be responsible for any commercial or business losses (including without limit loss of goodwill, profits, contracts, anticipated savings, data, or wasted expenditure) or any other indirect or consequential loss that was not reasonably foreseeable to both you and Sitelynx at the time Sitelynx's contract was formed, or at the time you began using Sitelynx's service.

Sitelynx exclude, to the extent permitted by law, any express or implied warranties and conditions. Nothing in the foregoing shall limit Sitelynx's liability for death or personal injury or as otherwise required by law.


You agree to indemnify (and to hold Sitelynx and any of Sitelynx's officers, employees and agents) from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of the services and/or your breach of these terms and conditions.


All complaints and claims relating to Sitelynx's Services must be received via our Complaints Form within 14 days of the course date. If the claim is requesting a replacement course then the replacement course must occur within 90 days of the original course date.

How to contact Sitelynx Ltd

If you have any queries concerning any part of these terms and conditions please contact Sitelynx Training by email to: bookings@sitelynx.com or by post, using the address at the end of these terms and conditions. All notice (to be given by you under these terms and conditions) and all other written communications from you, must be in writing and may be delivered by mail or by email, although for service by email to be valid, receipt of email needs to be acknowledged by Sitelynx. Any notice or document shall be deemed served if delivered, at the time of delivery; or if posted, 48 hours after posting; or if sent by email, at the time of acknowledgement by Sitelynx.

Data and Information management

Sitelynx will use any personal data collected during your studies or other contact with Sitelynx in accordance with current data protection legislation and Sitelynx's Privacy Statement from time to time. You may view Sitelynx's Privacy Statement on the Website.

Special Offers and Promotions

Use of any special offer or discount code is subject to the following terms:

  1. All offers and discounts are made at Sitelynx's discretion and can be withdrawn at any time;
  2. Offers and discounted rates cannot be applied retrospectively to a previous booking. You cannot cancel a course and then rebook it at the reduced rate;


This Agreement (i) shall be governed by and construed in accordance with the law of England, without giving effect to its principles of conflicts of law; and (ii) constitute the complete and entire expression of the agreement between the parties, and shall supersede any and all other agreements, whether written or oral, between the parties concerning the subject matter hereof. You and the Company each submits to jurisdiction of United Kingdom courts and further agree that any cause of action either party may bring arising under this Agreement will be brought by such party exclusively in the United Kingdom. The breaching party agrees to pay all legal expenses of the other, including reasonable attorney's fees, of the non-breaching party. In the event that any provision of this Agreement is held by a court of competent jurisdiction to be contrary to the law, the remaining provisions of this Agreement will remain in full force and effect. The waiver of any breach or default of this Agreement will not constitute a waiver of any subsequent breach or default, and will not act to amend or negate the rights of the waiving part.

Sitelynx Ltd, 64 Charlotte Road, London, England, EC2a 3PE